Look & Settings
Why a change is not showing yet
How website caching works, how long a change can take to appear, and the other reasons an edit seems not to have worked.
Last updated September 25, 2026
Websites are cached so that they load quickly. A cache is a saved copy of a page's content that can be handed to a visitor without Gorilla Dash having to build it again, so most visitors never wait for the content to be put together.
You do not normally need to clear the cache yourself. Whenever you save a change in Gorilla Dash — a page, a menu, a tribe's details, a product, a food menu, an article, a review or an image — the cache for your websites is cleared automatically, and the change normally appears within about a minute.
Choosing how long content is cached
Each website has an API cache duration, which controls how long a saved copy is kept before Gorilla Dash builds a fresh one. To change it:
- Open Websites and choose the website.
- Select Website Settings in the website's menu.
- In the Website Cache section, choose Short, Standard or Long under API cache duration.
- Select Save.
New websites use Standard, which suits almost everyone. Because saving a change clears the cache, a longer duration does not mean visitors see old content; it only means the website is served from the cache more often and loads faster. The table shows the longest time each kind of content is kept if nothing is changed in between.
| Content | Short | Standard | Long |
|---|---|---|---|
| Pages, menus, blog articles, FAQs and forms | 5 minutes | 1 day | 1 week |
| Tribes, store search, reviews and events | 5 minutes | 1 hour | 1 day |
| Products, food menus, promotions and shipping | 1 minute | 5 minutes | 15 minutes |
| Booking and ordering times | 10 seconds | 30 seconds | 30 seconds |
Clearing the cache yourself
If your website runs on its own server and keeps a copy of its own, enter its address in Cache Clear URL in the same Website Cache section and tick Clear Website cache Automatically. Gorilla Dash then calls that address whenever your content changes, so the website's own copy is cleared at the same time. With the box unticked, the website's own copy is left alone and refreshes on its own schedule. Saving any change is also the quickest way to clear the cache on demand.
Work down this list
| Check | Why |
|---|---|
| Did you save? | More often than anyone admits. |
| Is the page published? | A draft page is not served. |
| Wait a minute, then reload | Clearing the cache takes up to a minute to reach every visitor. |
| Hard-refresh your own browser | Your browser keeps its own copy for up to a minute, separately. |
| Try a private window | Rules out your own browser entirely. |
| Are you looking at a tribe version? | A customised local page does not inherit central changes. |
See it working
A franchise website running on Gorilla Dash
Hungry Gorilla is a demonstration website for a made-up cafe franchise. Its pages, location pages, menus, online ordering and enquiry forms are all managed in Gorilla Dash, so you can see how the pieces fit together before you build your own.