Access & Team Members
Adding a tribe administrator
Inviting someone to run one tribe, choosing their permissions, and why the invitation has two steps.
Last updated October 14, 2026
From Users, open the person — or start a new one — and choose Add as Tribe Admin. Pick the tribe, confirm their name and email, and set their permissions.
Full or restricted access
One group deserves particular care. Tribe Administrators lets that person add and remove other administrators (unless your organisation has turned that off; see below), which is not obvious from the name. No group lets a tribe administrator delete the tribe: that is done by your organisation, from the tribe's Tribe Settings page.
The permission list only shows modules your organisation actually has switched on, so it is shorter than the organisation role screen.
The invitation has two acceptances
Both acceptances live in the notifications area inside Gorilla Dash, not in the email. The email for somebody who already has an account simply links them there. Tell new administrators to check the bell menu.
They must register with the invited address
Unaccepted invitations chase themselves
An invitation that has not been accepted is sent again automatically. Two days after the original, the person receives it a second time; two days after that, a third time if it is still pending; and then it stops. You do not need to watch the pending list or resend by hand.
Each reminder is recorded against the invitation, though that record is not shown on any screen — if you need to know exactly what went out and when, ask Gorilla Dash support. If somebody has had the invitation and both reminders and still not accepted, the problem is usually not the email: check the address is right, and that the invitation is not sitting in a shared mailbox nobody reads.
Resending an invitation
On the tribe's Administrators list, Resend Invite appears next to anybody whose invitation is still pending or was declined. For a pending invitation it sends the same invitation again; for a declined one it sends a fresh invitation they can accept, and they show as pending again. Somebody who already has a Gorilla Dash account receives an email pointing them to their notifications, where the invitation is waiting.
An administrator's edit screen shows Send Invite Email on the same terms: only while their invitation is pending or declined. Once they have accepted there is nothing to send, so the button is not shown.
An invitation can be resent five times in an hour. If you reach that limit, wait before trying again, and check the email address first: an invitation that is not arriving is rarely fixed by sending it again.
Keeping administrators in the organisation's hands
Each tribe's Tribe Settings has a switch, Allow tribe to edit admins, which is on unless your organisation turns it off. When it is off, the tribe's own administrators cannot invite, re-invite, change or remove administrators for that tribe, even if they hold the Tribe Administrators permission group. Anybody with a role in your organisation can still do all of these.
Team member at the same time
The dialog offers Create Team Member, on by default, which also puts them in the Organisation Chart for that tribe. Leave it on — it is what makes them appear in contact lists, the tribe directory and your website team page.