Contact Lists
Corebridge: inquiries without a company name default to "Personal"
In Corebridge, the Business Name field is required. If it’s left blank, inquiries are grouped under a single "Personal" account. To avoid this, always enter a Business Name; if there’s no company, provide a non-blank label of your choosing.
Last updated September 28, 2026
Short answer
CoreBridge requires a value in the Business Name field when you add an inquiry. If it’s left blank, CoreBridge groups those inquiries under one account named “Personal,” which can cause confusion.
How to prevent grouping under “Personal”
- Always enter a value in the Business Name field when creating an inquiry.
- If there’s no company name, enter a non-blank label instead of leaving it empty (for example, a word you prefer rather than “Personal”).
Can this behavior be changed?
This behavior is controlled by CoreBridge and can’t be changed within our app. If you need different handling, contact support so we can review options with CoreBridge. In the meantime, specify the label you’d like used for Business Name when no company is available.