Products
Adding and editing a product
The tabs on a product, what is required, and three settings that behave unexpectedly.
Last updated October 14, 2026
Creating a product requires very little — a Name, a Menu Label, a Status, a URL Slug and a Banner Heading. The create screen also offers the product type, categories, ranges and description, but everything optional is easier to fill in on the edit screen.
The tabs
| Tab | Holds |
|---|---|
| Details | Name, type, status, slug, categories, ranges, supplier, keywords and tags. |
| Website | The copy that appears on the product page, plus features and your custom fields. |
| Media | Main image, banners, thumbnail, square and rectangle images, and a gallery. |
| Components | Reusable content blocks. |
| Variants | Options such as size or colour, and their codes. |
| Online Shop | Everything about price and buying — see the pricing guide. |
| Changes | Who changed what, and when. |
Status is not the same as being on sale
Status controls whether the product appears on your website. Whether it can be bought is a separate switch on the Online Shop tab. A product can be visible and not purchasable, or purchasable and hidden.
Note that Deleted is one of the status options and is not the same as deleting the product — it keeps the record and takes it off the site.
Sync with supplier is inverted in places
Deleting a product breaks its place in your menus
Working in another language
Choosing a translation locale deliberately disables the media, components, variants and shop tabs and leaves only the translatable text fields editable. The page is not broken — switch back to your default language to edit everything else.
Bulk changes
From the product list you can tick rows and open Bulk Update. Its Update Detail option changes status, online-store visibility, categories, ranges or supplier sync across all of them at once. The category and range lists have the same menu.
Translating many at once
The Translate option in the same Bulk Update menu translates the ticked products, categories or ranges into one language with AI, so you do not have to open each one.
- Tick the products, categories or ranges you want to translate.
- Select Bulk Update, then Translate.
- Choose the language under Translate into.
- Leave Overwrite existing translations unticked to fill only the fields that have no text in that language yet. Tick it to translate every field again.
- Select Translate.
The translation runs in the background, one record at a time, so a long list can take an hour or more; each record shows its translation as soon as it is done. It covers the name, menu label, banner and page headings, caption, description and, for categories and ranges, the introduction and meta fields. On products it also covers the features list and the text content fields. Lists of choices, images, slugs and statuses are not changed. To check the result, open a record and choose the language from the selector at the top of the page.
To change the same piece of copy on many products — for example, to check and correct the meta title of every product of one type — use the Bulk Edit tab at the top of the product list. It shows one field for every product in the list, so you can work down the column without opening each product.
- Open the product list and select the Bulk Edit tab.
- Choose a Product Type. The field list depends on the type, so Edit Field stays greyed out until you have chosen one.
- Choose the field in Edit Field. You can pick the Banner Heading, Banner Sub Heading, Caption, Page Heading (h1), Page Sub Heading (h2) or Description, or any text custom field the product type defines, such as a meta title.
- Click a product's value in the field column, change it, and select Save. Each product saves on its own as soon as you select Save; there is no separate save for the whole page.