Products
Adding and editing a product
The tabs on a product, what is required, and three settings that behave unexpectedly.
Last updated September 2, 2026
Creating a product requires very little — a Name, a Menu Label, a Status, a URL Slug and a Banner Heading. The create screen also offers the product type, categories, ranges and description, but everything optional is easier to fill in on the edit screen.
The tabs
| Tab | Holds |
|---|---|
| Details | Name, type, status, slug, categories, ranges, supplier, keywords and tags. |
| Website | The copy that appears on the product page, plus features and your custom fields. |
| Media | Main image, banners, thumbnail, square and rectangle images, and a gallery. |
| Components | Reusable content blocks. |
| Variants | Options such as size or colour, and their codes. |
| Online Shop | Everything about price and buying — see the pricing guide. |
| Changes | Who changed what, and when. |
Status is not the same as being on sale
Status controls whether the product appears on your website. Whether it can be bought is a separate switch on the Online Shop tab. A product can be visible and not purchasable, or purchasable and hidden.
Note that Deleted is one of the status options and is not the same as deleting the product — it keeps the record and takes it off the site.
Sync with supplier is inverted in places
Deleting a product breaks its place in your menus
Working in another language
Choosing a translation locale deliberately disables the media, components, variants and shop tabs and leaves only the translatable text fields editable. The page is not broken — switch back to your default language to edit everything else.
Bulk changes
From the product list you can select rows and use Update Detail to change status, online-store visibility, categories, ranges or supplier sync across all of them at once.
