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CRM Pipeline

Quick Rules

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The one-screen way to say "when this happens, move them here" — and how it relates to the triggers on a stage.

Last updated September 2, 2026


Quick Rules is the whole set of auto-advance triggers on one screen. Instead of opening each stage in turn, you see every trigger listed and pick the stage it should move a contact to.

How to use it

Each row is a trigger — an enquiry submitted, a sale completed, a review received. Choose the stage beside it and the rule saves straight away. Choose — No stage — to switch a rule off.

If the screen tells you to add a lifecycle stage first, that is exactly what it means: there is nothing to move contacts to until the stage list exists.

The safety rail

A rule only fires when the stage it names is further along than where the contact already is. Contacts never regress, so a customer who sends a new enquiry is not demoted to a prospect — the rule simply does not apply to them.

A sensible starting set

WhenMove them to
An enquiry is submittedYour first "engaged" stage.
A quote or estimate is createdYour qualified or proposal stage.
A sale is completedCustomer.
THREE RULES BEAT TEN
Set the obvious ones, live with them for a month, and only add more when you catch yourself moving records by hand for the same reason twice.
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