Store Settings
Store settings
The organisation-wide store settings — your legal details, tax, card surcharge, sale notifications, and the three switches that decide what tribes may do for themselves.
Last updated September 16, 2026
Select Online Store in the left-hand menu, then Store Settings. These settings apply across every shop your organisation runs, which is why they are here rather than on an individual store.
Your business details
| Setting | What it is for |
|---|---|
| Business Legal Name | The registered name of the trading entity. This appears on invoices and receipts, so it must be the legal name rather than the brand. |
| Business Tax Number | Your tax registration number, printed on invoices where the law requires it. |
| Store Tax Rate | The rate applied to store orders, and how it is presented. |
| Card Surcharge | A percentage added to cover card processing costs. Check what you are allowed to charge where you trade — several countries cap or forbid it. |
| Minimum Installation Fee | A floor under installation charges, for networks that fit what they sell. |
| Sale Notification Email Addresses | Who is emailed when an order arrives. Use a shared mailbox rather than one person, so orders are still seen when they are away. |
What tribes are allowed to do
Three switches decide how much of the selling a tribe controls. They are the most consequential settings on the screen, and they are worth deciding as network policy rather than adjusting case by case.
| Switch | What turning it on allows |
|---|---|
| Enable tribe stores | Tribes may have shops of their own, rather than only selling through the organisation's. |
| Enable tribe pricing | Tribes may set their own prices, instead of using the network's. Lock the margin groups that represent agreed network pricing if you turn this on. |
| Enable individual tribe payment gateways | Tribes may connect their own payment provider, so customer payments go straight into the tribe's own account rather than through head office. |
Payment providers
Add Payment Provider connects the service that actually takes the card. Each provider is added once here and then chosen on the stores that use it, so a network taking payment the same way everywhere adds one provider and picks it in every store.
Each provider shows its name and identifier, and whether it is running in Live Payment Mode. Live Payment Mode is the difference between a real charge and a test one, and it is worth checking on this screen after any change: a store quietly left in test mode takes orders that never produce any money.
The invoice footer
Store Invoice Footer, in the same menu, holds the text printed at the bottom of every store invoice. It is where payment terms, bank details, return policies and any wording your accountant requires belong. Because it appears on every invoice your organisation issues from a store, it is worth having somebody check the wording once rather than editing it repeatedly.