Customer Ordering Portals
Customer Ordering Portals
An online ordering page tied to one menu — how to create it, restrict it with an access code, and keep it out of search engines when it is for one customer.
Last updated September 2, 2026
A Customer Ordering Portal is a page where customers order from one of your menus and pay. You can run a public one for everyone, or private ones — a corporate client's catering page, say — protected by an access code and hidden from search engines. Each portal has its own web address, menu and list of locations that fulfil its orders.
Creating a portal
Go to Food → Customer Ordering Portals and click Create Portal.
| Field | What it does |
|---|---|
| Portal Name | Your name for it. |
| Portal Slug | The last part of its web address. |
| Menu | The menu customers order from. One menu per portal — make a menu for the portal if none fits. |
| Status | Active to take orders; Paused to keep the page but stop ordering. |
| Access Code (Optional) | Customers must enter this before they see the menu. Use it for a private portal. |
| Heading, Sub Heading, Description | The words at the top of the page. |
| Ordering Instructions | Shown to customers as they order — cut-off times, delivery notes, how to ask for something not listed. |
| Customer Main Contact Name / Email | For a private portal, the person at the customer's end who owns it. |
| Hide from search Engines | Tick for any portal that is not meant for the public. |
Then add the locations
A portal takes no orders until it has at least one Ordering Location — the tribe that will make and hand over the food. See Ordering locations and what happens to an order.
See it working
A franchise website running on Gorilla Dash
Hungry Gorilla is a demonstration website for a made-up cafe franchise. Its pages, location pages, menus, online ordering and enquiry forms are all managed in Gorilla Dash, so you can see how the pieces fit together before you build your own.