Integrations
Connecting, testing and removing an integration
Filling in a connection, what Save and Test tells you, enabling and disabling one, running an action by hand, and what happens when you remove it.
Last updated September 16, 2026
Every integration is set up the same way, whatever the system on the other end. Select Connect on its card and a dialog opens with the settings that particular system needs.
Filling it in
What is asked for varies. Most systems want a key or a set of credentials issued from their own account screens, which means somebody with access to that system has to produce them first. Some also ask which enquiry form or which contact category incoming records should use, so that what arrives is filed sensibly rather than landing in a heap.
Two values are shown to you rather than asked for: the Gorilla Dash Connection Key, and your Organisation ID or Tribe ID. These are what the other system needs in order to reach Gorilla Dash, so they get pasted into its settings rather than into ours. Some integrations also generate a URL for the other system to send to, and that appears only after you have saved — the dialog says so.
Use Save and Test rather than Save wherever it is offered. It saves the settings and then tries the connection immediately, so you find out while you are still sitting there rather than the following week when the figures are wrong.
Enabled and Disabled
A saved integration can be Enabled or Disabled. Disabling stops it working without throwing the settings away, which is what you want while somebody sorts out a problem at the other end, or while a tribe is closed. Re-enabling picks up where it left off.
Running an action by hand
Some integrations offer Actions — a job you can trigger yourself rather than waiting for the schedule, such as re-reading a set of records. Selecting Run asks you to confirm, then queues it; the work happens in the background and finishes without telling you.
Because there is no progress to watch, check the thing the action was meant to affect rather than the button. If nothing has changed after a reasonable wait, that is worth raising rather than running it again.
Removing a connection
Remove Connection disconnects the system and discards the credentials. Data that has already arrived in Gorilla Dash stays exactly where it is — removing a point of sale connection does not remove the sales it brought in.