Review Basics
What review management does
Bringing your reviews from Google, Facebook and Yelp into one place, and getting more of the good ones.
Last updated September 2, 2026
Reviews decide whether a stranger calls you. Review management brings them into Gorilla Dash so you can see them all, reply to them, and deliberately ask for more — rather than finding out about a bad one three weeks later.
Where reviews come from
| Platform | Notes |
|---|---|
| Google Business Profile | The one that matters most for local search. |
| Recommendations from your page. | |
| Yelp | Synced on a schedule you choose. |
Each needs its social account connected before anything appears. A platform with no connection shows no reviews, which is nearly always the explanation when a tribe says theirs are missing.
What you can do here
- See every review across every tribe, in one list.
- Reply to them, with AI help drafting the response.
- Ask for reviews automatically after a job completes.
- Feature the good ones on your website.
- Compare tribes on rating, volume and response rate.
THE ONE THING MOST BUSINESSES GET WRONG
They only think about reviews after a bad one. Asking every happy customer, automatically, is what keeps the average high enough that a single bad review stops mattering.