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Tribe Profile & Settings

Finding the right tribe settings screen

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Two different screens are called Tribe Settings. This explains which is which and how to reach each one.

Last updated October 14, 2026


TWO SCREENS SHARE THE NAME "TRIBE SETTINGS"
The one in the left-hand menu is for organisation administrators only. The tribe's own profile — its phone number, address, opening hours, logo — is a different screen with no menu entry at all. If somebody says they cannot find a setting, they are almost always on the wrong one of these two.

The tribe's own profile

Open the tribe and look for the cog icon on the tribe's home card. That opens Edit Tribe — the day-to-day screen with eight tabs.

TabWhat is on it
AboutPhone, WhatsApp, email addresses and timezone.
NotificationsWho is emailed and texted about enquiries and campaigns.
WebsiteThe copy that appears on this tribe's web page.
LocationAddress, region and map pin.
Opening HoursRegular hours, split shifts and one-off closures.
SocialSocial profile and review links.
MediaLogo, banner images, square image, gallery and team members banner.
SettingsEnquiry options — AI summaries, unknown-caller emails, unsubscribes.
THE COG ONLY APPEARS IF THE ORGANISATION ALLOWS IT
A tribe user sees it only when the organisation has switched on tribe editing for that tribe and they have permission to edit tribe settings. If a branch manager reports there is no cog, that is a setting at head office, not a fault.

The organisation administrator screen

In the tribe's menu, Tribe Settings is marked Org admins only. It holds the things a tribe must not change about itself — its name, slug, status, type, tags, region, which websites it belongs to, its territory, its API keys, and the switches controlling what the tribe may edit.

Its tabs are General, Communications, Address & Territory and Privacy. Communications is a link out to the email domain screen rather than a panel.

Organisation-wide tribe settings

A third place, under the Tribes application rather than on any one tribe, sets the rules for every tribe at once — whether tribes may edit their own details at all, whether they can upload a logo, whether holiday and custom hours are available, and the field-by-field access matrix.

These screens are listed under Settings in the Tribes menu. Each one opens for anybody whose role includes the permission group in the table below, so you do not need to make somebody an Owner or Administrator to let them look after them. You tick the groups on the role under Organisation Roles in your organisation settings.

ScreenTo open itTo change it
Manage Tribe Types (tribe types and tribe tags)Edit Tribe or Manage TribeTypes: Edit Tribe or Manage Tribe. Tags: Manage Tribe.
Manage Tribe RegionsView Tribe, Edit Tribe, Manage Tribe or Edit Organisation SettingsManage Tribe or Edit Organisation Settings. Sync Advisor to Tribes needs Manage Tribe.
Manage Tribe SettingsManage Tribe or Edit Organisation SettingsThe same
Tribe Fields SettingsManage Tribe or Edit Organisation SettingsThe same
Manage Default ContentView Tribe or Manage TribeManage Tribe
Directory SettingsView Tribe DirectoryEdit Tribe Directory

Creating and editing Tribe Components needs Edit Tribe or Manage Tribe. Deleting a tribe type, a tribe tag or a component type needs Manage Tribe, which also lets the holder delete tribes, so keep it for the people who should be able to do that.

The other screens on a tribe

Several settings live on their own menu entries rather than in either screen above: Team Members, Tribe Administrators, Communications Settings, Tribe Store Settings, Payment Providers, Customer Access, Social Connections, Software Integrations, Billing, and — for organisation administrators — Change Log and Telephone Numbers.

Next · Tribe Profile & SettingsContact details and timezone