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Email Marketing

Email campaign recipients show "No data available"

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If the Who to send to dropdown shows "No data available," your mailing list may be archived due to inactivity. Restore the list in the mailing list editor to make it selectable again.

Last updated August 6, 2026

Overview - Archived Mailing List

If the recipients dropdown ("Who to send to") shows "No data available" when creating an email campaign, the mailing list you want to use is likely archived.

Why are my mailing list archived?

Mailing lists can be automatically archived after a long period of inactivity. Archived lists won’t appear in the campaign recipients dropdown.

Restore the mailing list

  1. Open your Mailing Lists.
  2. Select the list you want to use (for example, All People) and choose Edit.
  3. Click Restore.

Return to your campaign and open the "Who to send to" dropdown; the list should now appear. If this happens again, repeat the restore steps.