Global coffee chain rolls out psychology‑led store design and kiosks, driving a 35 % bump in same‑store sales at test location.
- New store design integrates digital innovations.
- Features vibrant 'Glorange' color for psychological impact.
- Sales increased by 35% at Goulburn location post-renovation.
Gloria Jean’s Coffees is transforming the café experience with its new “Glorange” store design, marking a bold departure from traditional muted interiors. The refreshed aesthetic incorporates vibrant orange tones designed to lift mood and stimulate appetite, creating an environment that is both energizing and welcoming. The layout follows principles of behavioral science, guiding customers intuitively from entry to ordering while enhancing the overall experience. This initiative reflects the brand’s commitment to evolving with consumer expectations while preserving the warmth of a neighborhood coffeehouse.
Technology is central to the updated stores. Digital menu boards highlight offerings in a clear and engaging way, while contactless kiosks in select locations allow patrons to place orders quickly and conveniently. This integration of digital tools meets the growing demand for speed and efficiency without compromising the inviting atmosphere that Gloria Jean’s seeks to create. By blending vibrant design with modern technology, the brand offers a café experience that appeals to both quick-service visitors and those who prefer to linger.
Early results from the Goulburn pilot location demonstrate the impact of these changes. Same-store sales increased by 35 percent within eight weeks of implementing the new design and ordering system. These gains indicate that the combination of thoughtful store design and streamlined service resonates strongly with customers. For franchise operators, the success of the pilot underscores the potential for similar transformations to enhance sales and elevate the customer experience across other locations.
Working with international design firm COOOP.co, Gloria Jean’s positions the “Glorange” concept as a template for future expansion. The redesign merges traditional café charm with modern retail efficiency, offering a roadmap for franchisees and investors to meet evolving market demands. As the rollout continues, the brand’s approach serves as a model for how legacy coffee franchises can innovate to remain relevant, engaging, and profitable in a competitive landscape.
Key Facts:
| New Store Design | Gloria Jean's integrates behavioral science and digital tech for a fresh cafe experience. |
|---|---|
| Sales Growth in Goulburn | Post-refurbishment, same-store sales in Goulburn rose by 35%. |
| Color Psychology | The cafe's design employs a bespoke orange hue to stimulate customer appetite. |
| Digital Integration | New cafes feature kiosks and digital screens for enhanced customer convenience. |
| Store Locations | The design revamp is currently implemented in cafes located in Goulburn and Shepparton. |
| Partnership with COOOP.co | Gloria Jean's collaborated with the international design firm for the new space concepts. |
| Future Expansion Plans | Insights from the launch will inform future design and rollout across stores. |
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