SMS Messaging for Franchise Networks
SMS is one of the fastest and most effective ways to reach customers — especially for franchises with hundreds of local locations. Gorilla Dash gives your brand a compliant, fully integrated SMS engine for marketing messages, transactional alerts, reminders, follow-ups, and drip campaigns. Only customers who have opted into Gorilla Dash marketing can receive promotional texts, ensuring full privacy and regulatory compliance. Lists are updated automatically as customers join or unsubscribe, giving franchisees peace of mind and removing the risk of outdated data. Use SMS for special offers, appointment reminders, sales follow-ups, quotes that haven’t been accepted yet, and automated touchpoints triggered by customer events. It's fast, personalised, and perfectly aligned with franchise communication standards.
What's included?
- Compliant Marketing SMS: Send promotional messages only to customers who have opted in, with all privacy rules enforced automatically.
- Transactional Messaging: Trigger automated texts for sales updates, order status, service notifications, reminders, and follow-ups.
- Drip Campaign Integration: Automatically send SMS messages when events occur (e.g., quotes older than X days, new enquiry, incomplete booking).
“SMS has been a game changer for our local marketing. The messages are fast, compliant, and always sent to the right customers. We’ve seen a huge lift in follow-ups and conversions.”
— Evan Foster
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Instant, Personalised Communication That Drives Action
Reach customers right where they are — with automated, on-brand SMS messaging.
“SMS keeps our brand connected to customers in real time — and the automation saves our teams countless hours.”
Gorilla Dash gives franchisors and franchisees a powerful way to stay in contact with customers. SMS messages cut through the noise and are perfect for reminders, follow-ups, short announcements, and quick calls to action. All lists are fully automated — franchisees never need to manage their own opt-ins or worry about privacy compliance. Customers receive the right message at the right time, and automated workflows ensure nothing falls through the cracks. SMS can be added to larger drip marketing sequences, creating multi-touch campaigns that nurture leads, recover abandoned enquiries, and improve conversion rates across the network. With message logs, delivery reports, and analytics, head office can see exactly how well SMS performs at both the franchisee level and across the entire brand.
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