Gorilla Dash

The Eggs Up Grill Owner Who Just Became a Franchisee of the Year

Thursday 10th September, 2026
The Eggs Up Grill Owner Who Just Became a Franchisee of the Year

Gorilla Dash

Benchmarking

What's included?

Real-Time Benchmarking — Compare franchise locations using real accounting data to spot top performers and gaps fast

Cost & Labour Insights — Benchmark spending across labour, supplies, and other key costs to improve margins network-wide

Accounting Integrations — Connect Xero, QuickBooks, MYOB and more to standardise reporting and automate performance comparisons

Ken Bates, a 36-year restaurant veteran who opened the brand's 100th location, is one of 89 owners honored by the International Franchise Association this year.

  • Ken Bates named IFA Franchisee of the Year.
  • Bates expands Eggs Up Grill with new locations including 100th.
  • Introduces efficiency improvements in restaurant operations.

Ken Bates, a multi-unit Eggs Up Grill franchisee based in Johnson City, Tennessee, has been named a 2026 Franchisee of the Year by the International Franchise Association, one of 89 franchise owners recognized nationwide for excellence in entrepreneurship, community outreach and workforce development. Honorees, nominated by their parent brands, will be celebrated at a luncheon during the IFA26 Advocacy Summit in Washington, D.C., held September 14 through 16.

Bates brings 36 years of restaurant industry experience to the role, having previously owned multiple Little Caesars locations before joining Eggs Up Grill. Operating under Bates Family Restaurants LLC, he has built a multi-unit portfolio across the Tri-Cities area of Tennessee and Virginia. In September 2025, Bates and his son Ethan opened Eggs Up Grill's milestone 100th restaurant in Kingsport, Tennessee, a location that also debuted the brand's refreshed logo and next-generation prototype design featuring an updated kitchen layout built for efficiency.

Beyond his own locations, Bates has played a role in supporting newer franchisees entering the system, partnering with franchise owner Jason Heckendorf and fellow investor Lamar McCubbin on a second Eggs Up Grill location in Olive Branch, Mississippi. That kind of cross-franchisee mentorship, paired with consistently strong performance across his own restaurants, earned Bates an "Above and Beyond" award for extraordinary franchisee performance at the brand's own owner's conference earlier this year. In July 2026, he committed to developing five additional Eggs Up Grill restaurants, continuing his expansion within the brand.

IFA President and CEO Matt Haller said this year's Franchisee of the Year honorees represent individuals who have committed their careers to building something larger than themselves, crediting the group for creating jobs, supporting fellow franchisees and embodying the entrepreneurial spirit at the center of franchising. As multi-unit operators like Bates expand across several locations, keeping performance consistent from restaurant to restaurant becomes an increasingly important part of sustaining that growth. Gorilla Dash offers a Benchmarking feature designed to help franchise systems track and compare performance data across locations, supporting the kind of steady, multi-unit growth that helped earn Bates this recognition.

Key Facts:

RecognitionTennessee and North Carolina franchisee Ken Bates named IFA Franchisee of the Year.
Franchise GrowthBates operates three Eggs Up Grill locations and plans five more in North Carolina.
ExperienceBates has over 36 years in the restaurant industry and 21 in franchising.
InnovationsFirst to implement new front- and back-of-house models at Eggs Up Grill.
Community SupportRaises funds annually for a local East Tennessee food bank.

Disclaimer:

If any facts in our articles are incorrect or you would like an article removed please email us at news@gorilladash.com.

Want to know more how Gorilla Dash's Marketing Automation supports outbound campaigns?

Book easily a FREE walkthrough with our friendly team

Select
Time
Details
Confirm

Select your preferred time slot.

Book a free 15 min chat

Book a 40 min walkthrough

Gorilla Dash

Your franchise business is complicated.

Your software shouldn’t be.

Dive into a world where franchise marketing, operations, and finance reporting solutions are not just advanced, but custom-fitted to the distinct needs of the franchise industry. Because your franchise deserves more than off-the-shelf software—it demands solutions as unique as your vision.

Connect with Gorilla Dash and transform the way your franchise thrives.