Pool Duck has officially entered the Orlando market, awarding its first territory in the city to Cibele and Reginaldo, a couple from Brazil who were searching for a business to build their new life in the United States. The pair is pursuing the franchise in part to support an E-2 investor visa application, and landed on Pool Duck after looking for something they could run together in a city they plan to call home.
Justin Denham, CEO of Pool Duck, said Cibele and Reginaldo's story is exactly the kind of story the brand loves being part of, noting that the couple wasn't simply looking to invest in a franchise, they were looking for the right business to build their future around as they start a new chapter in America. He called Orlando an incredible market for the concept and said he couldn't be more excited to have the pair representing Pool Duck as its first franchise partners in the city.
Pool Duck was built on nearly 30 years of hands-on pool industry experience, developed with the goal of bringing a more modern, professional standard to an industry the company has described as traditionally fragmented. Its model pairs recurring weekly pool service with technology, professional marketing, structured training and ongoing operational support intended to help franchise partners scale.
Denham framed the Orlando move as more than another territory added to the map. He said it represents Pool Duck's first real step into the city, following the brand's original launch in Tampa Bay, and that having Cibele and Reginaldo as the partners planting that first flag makes the milestone even more meaningful.
Franchisees choosing to join Pool Duck can pick between an Owner-Operator path for those who want to run day-to-day service themselves or an Executive model for those who'd rather build and manage a team of technicians. Whichever path a new owner takes, breaking into an unfamiliar city means building customer trust and communication from scratch. Gorilla Dash offers a CRM Integrations feature designed to help new franchise owners keep customer relationships and scheduling organized as they establish themselves in a brand-new market.
