Former Subway executive Carrie Walsh takes the helm as CEO, bringing decades of franchise leadership to one of North America's largest spa brands.
- Carrie Walsh appointed as Hand & Stone CEO effective July 1.
- Walsh previously served as interim CEO of Subway.
- Walsh has extensive franchise and brand leadership experience.
Hand & Stone Massage and Facial Spa has completed its executive leadership transition, with Carrie Walsh assuming the role of chief executive officer. Walsh brings decades of franchise leadership experience after holding senior executive positions at Subway, Pizza Hut, and PepsiCo, strengthening the company's leadership as it continues expanding one of North America's largest wellness franchise networks.
The appointment reflects Hand & Stone's continued focus on long-term franchise development and operational excellence. Walsh has identified enhancing member value, supporting franchise owners, and elevating service quality as key priorities for the organization. Following the transition, Chairman Todd Leff continues serving in his leadership role after helping guide the company through the executive succession process, providing continuity as the brand moves into its next phase of growth.
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Key Facts:
| New CEO Appointment | Carrie Walsh will become CEO of Hand & Stone effective July 1, taking over from interim CEO Todd Leff. |
|---|---|
| Top Franchise Ranking | Hand & Stone is the No. 1 franchise in massage and spa services, according to the 2026 Franchise 500® by Entrepreneur. |
| Walsh's Experience | Walsh was interim CEO for Subway and has held senior roles at Pizza Hut, PepsiCo, and Michaels. |
| Franchise Growth | Hand & Stone has reached an all-time high in membership with strong systemwide sales. |
| Company Expansion | Hand & Stone operates over 650 units across 36 states and Canada. |
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