Welcome to Gorilla Dash. We are committed to protecting the privacy of our users and their data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our SaaS platform.
Information Collection
- Personal Information: We collect personal information you provide to us, such as your name, email address, and phone number, when you sign up for our service, contact us for support, or interact with our platform.
- Client Customer Data: As a SaaS platform catering to franchises, we may process data on behalf of our clients related to their customers. This data is used strictly for the purpose of providing our service and at the direction of our clients.
- Usage Data: We automatically collect information on how the service is accessed and used. This may include details such as your IP address, browser type, browser version, our service pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Use of Information
The information we collect is used to:
- Provide and maintain our service.
- Notify you about changes to our service.
- Allow you to participate in interactive features of our service when you choose to do so.
- Provide customer support.
- Gather analysis or valuable information so that we can improve our service.
- Monitor the usage of our service.
- Detect, prevent, and address technical issues.
Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may disclose your personal information where required to do so by law or subpoena, or if we believe such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.
Data Security
The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting on this page and email.