Batteries Plus, a leading name in battery and power solutions, continues to spotlight excellence across its nationwide network by honoring outstanding franchise performance. The company recently celebrated three standout store owners for their dedication to delivering superior customer service and strengthening community relationships.
Rob Richardson of Lafayette, Colorado; Mike Branz of Rancho Cucamonga, California; and Rob Weghorst of Suffolk, Virginia were recognized with the company’s prestigious Customer Service Award. This honor reflects more than just high performance metrics—it symbolizes the trust, consistency, and personalized experience these franchisees offer to their customers every day.
Scott Williams, CEO of Batteries Plus, emphasized the importance of this achievement by noting that customer service in today’s market is about creating real connections. “Customers expect more than just a product. They value expert advice, meaningful interaction, and dependable service that keeps them coming back,” he said. His remarks underline the company’s long-standing mission to provide not only solutions but also human-centered support.
The awards coincide with the brand’s ongoing “Experts in Charge” campaign, which showcases the knowledge, reliability, and professionalism of Batteries Plus store teams. By highlighting the expertise behind the counter, the campaign reinforces the company’s commitment to offering more than just batteries—it aims to deliver trusted partnerships with every customer interaction.
These award-winning franchisees demonstrate what it means to lead with service. Whether supporting individual customers with specific power needs or helping commercial clients manage large-scale requirements, they exemplify the brand’s dedication to excellence. Their leadership continues to raise the standard across the franchise system and inspires others to build lasting customer relationships through skill and care.
With a focus on quality, knowledge, and trust, Batteries Plus reaffirms its position as a service-first organization. Recognizing these franchisees is not just a celebration of past accomplishments—it is a clear reflection of where the brand is headed.
