The new Bayswater North restaurant is the brand’s third in Victoria, bringing its face-to-face ordering model to another Melbourne community.
- Wendy’s opens third restaurant in Victoria.
- The new location hires over 140 crew members.
- Drive-thru features face-to-face ordering with tablets.
Wendy’s has opened its third restaurant in Victoria, bringing its drive-thru format to Bayswater North as the American burger chain continues its Australian expansion. Located at 154–158 Canterbury Road, the new restaurant opened on November 11, with launch celebrations and entertainment scheduled to run through November 14.
The location introduces Wendy’s face-to-face ordering approach to another Melbourne community. Rather than relying on traditional drive-thru speaker boxes, crew members meet customers in the lane, take orders using handheld tablets and confirm selections on screen. The process is designed to improve order accuracy while keeping personal interaction at the center of the customer experience.
The opening also represents a significant employment opportunity. More than 140 crew members are associated with the new restaurant, reflecting the staffing investment required to operate each location. Richard Wallis, president of Flynn Group Asia Pacific, has identified local hiring as an important part of the brand’s Australian growth strategy, with new restaurants creating opportunities for employees to develop skills and build hospitality careers. As franchise networks expand, Recruitment capabilities available through Gorilla Dash can help operators manage hiring activity and organize workforce growth.
Bayswater North follows Wendy’s earlier Victorian openings in Dandenong South and Seaford. The brand has been building its presence in Australia through a locally adapted approach that combines its familiar burger menu with fresh food preparation and a service model centered on direct customer contact. The latest opening extends that strategy into another Melbourne suburb.
For Wendy’s, the new restaurant is both a neighborhood investment and another step in a broader national rollout. Its emphasis on local employment and a crew-led service experience offers a distinct approach in a quick-service market increasingly shaped by automation. The Bayswater North launch gives the brand another opportunity to establish its presence in Victoria while building the teams needed to support further growth.
Key Facts:
| Third Restaurant Opening | Wendy’s has opened its third restaurant in Victoria, expanding its presence in the region. |
|---|---|
| Employment Expansion | The new restaurant hired over 140 crew members, contributing significantly to local employment. |
| Drive-Thru Feature | The Bayswater North location includes a drive-thru with face-to-face ordering using handheld tablets. |
| Opening Dates | The restaurant opened on 11 November, with celebrations continuing until 14 November. |
| Richard Wallis Role | Richard Wallis, President of Flynn Group Asia Pacific, oversees the strategic expansion. |
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