Gorilla Dash

The Ice Cream Brand Chicago Didn’t Know It Was Missing Is Finally Arriving

The Ice Cream Brand Chicago Didn’t Know It Was Missing Is Finally Arriving

Gorilla Dash

Knowledge Base

What's included?

Centralized Training Library — Give franchisees and staff one hub for articles, videos, and courses to ensure consistent learning across locations

Assessments & Progress Tracking — Enable learners to complete tests and track course progress so compliance and readiness are measurable

Network-Wide Learning Visibility — Let head office monitor training completion and performance across the entire franchise network

Handel’s Homemade Ice Cream enters Illinois through a three-unit franchise agreement, bringing its made-fresh-daily concept to key Chicago suburbs.

  • Handel’s Homemade Ice Cream expands into Chicagoland.
  • Castro Rafeedie becomes first Illinois franchisee.
  • Locations planned in Elgin, Geneva/St. Charles, and Algonquin.

Handel’s Homemade Ice Cream is preparing to enter Illinois for the first time through a multi-unit franchise agreement that will bring three locations to the Chicago suburbs of Elgin, Geneva/St. Charles and Algonquin. The expansion represents another milestone for the Ohio-founded brand as it continues to grow its footprint across new markets throughout the United States.

Leading the development effort is Castro Rafeedie, an Ohio native whose connection to the brand dates back to his childhood. Rafeedie brings more than a decade of restaurant operating experience, including ownership of a pizzeria in Dublin, Ohio. His familiarity with Handel’s brand and his ties to the greater Chicago area positioned him as a natural choice to introduce the concept to Illinois consumers.

The agreement reflects Handel’s broader growth strategy, which has accelerated in recent years through a series of multi-unit development deals across emerging and established markets. The company has expanded into numerous new territories, strengthening its position as one of the fastest-growing ice cream franchise brands in the country.

Jennifer Schuler, Chief Executive Officer of Handel’s Homemade Ice Cream, said experienced operators remain central to the company’s expansion efforts. She noted that franchisees who understand both the brand and their local communities help create a strong foundation for long-term success as Handel’s enters new regions.

As franchise organizations grow into new territories, maintaining operational consistency becomes increasingly important. Solutions such as Gorilla Dash’s Knowledge Base can help franchisors centralize training materials, operational procedures, and brand standards. At the same time, the Resource Library provides franchisees with easy access to important documents and business resources across multiple locations.

For Handel’s, the Illinois expansion represents more than the opening of new stores. It signals the continued appeal of a brand built on fresh-made products, experienced operators, and a disciplined growth strategy designed to introduce its signature ice cream experience to new communities across the country.

Key Facts:

Brand ExpansionHandel's Homemade Ice Cream is expanding into Illinois for the first time.
Franchisee ExperienceCastro Rafeedie, with roots in Ohio, leads the Illinois expansion.
New LocationsIce cream parlors will open in Elgin, Geneva/St. Charles, and Algonquin.
Historical BrandHandel’s was founded in 1945 in Youngstown, Ohio.
CEO InsightsJennifer Schuler praises the brand's growth and Rafeedie's selection as franchisee.
Franchise AgreementsHandel’s has signed 20 new franchise agreements in 2026 across various states.
Gorilla Dash RelevanceThe software supports franchisees with a comprehensive Knowledge Base for seamless operations.

Disclaimer:

If any facts in our articles are incorrect or you would like an article removed please email us at news@gorilladash.com.

Want to know more how Gorilla Dash's Marketing Automation supports outbound campaigns?

Book easily a FREE walkthrough with our friendly team

Select
Time
Details
Confirm

Select your preferred time slot.

Book a free 15 min chat

Book a 40 min walkthrough

Gorilla Dash

Your franchise business is complicated.

Your software shouldn’t be.

Dive into a world where franchise marketing, operations, and finance reporting solutions are not just advanced, but custom-fitted to the distinct needs of the franchise industry. Because your franchise deserves more than off-the-shelf software—it demands solutions as unique as your vision.

Connect with Gorilla Dash and transform the way your franchise thrives.