A new Favor partnership brings five GoTo Foods brands to more than 550 Texas locations while giving franchisees greater delivery flexibility and a closer look at unit-level performance.
- GoTo Foods expands delivery with Favor in Texas.
- Partnership improves delivery economics for franchisees.
- Flexibility and choice offered through multi-platform delivery.
GoTo Foods is expanding its delivery strategy in Texas through a partnership with Favor, bringing delivery services to about 550 locations across five of its restaurant brands: Auntie Anne’s, Cinnabon, Jamba, McAlister’s Deli and Schlotzsky’s Deli. The agreement is designed to give franchisees another delivery option while responding to the growing demand for off-premise ordering.
The partnership is particularly significant because it focuses on delivery economics as well as convenience. Favor’s regional presence allows GoTo Foods to offer a delivery model tailored to Texas consumers, while the broader strategy allows franchisees to work across multiple delivery platforms rather than depending on a single provider.
Mike Freeman, executive vice president at GoTo Foods, highlighted the importance of regional relevance and flexibility as delivery continues to shape restaurant operations. Zach Nienow, Favor’s president, also represents an important voice in the partnership, particularly as the companies look to connect Favor’s Texas-based delivery network with a large portfolio of franchise locations.
For franchise operators, the shift reflects a larger challenge: balancing customer demand for convenient delivery with the costs associated with third-party platforms. As delivery becomes a more established part of restaurant sales, franchisees need greater visibility into how different channels affect sales, costs and individual location performance. Gorilla Dash can support that process through Benchmarking, giving franchise teams a way to compare performance across locations and identify operational trends.
The partnership also illustrates why franchise systems need clear access to information as strategies evolve across hundreds of locations. Using Gorilla Dash, franchise teams can organize relevant operational information through the Knowledge Base, helping operators stay aligned as delivery practices, platform relationships and customer expectations change. For GoTo Foods and its franchisees, the Favor agreement represents another step toward a more flexible approach to delivery and the economics behind it.
Key Facts:
| Partnership Brands | GoTo Foods brands include Auntie Anne’s, Cinnabon, Jamba, McAlister’s Deli, and Schlotzsky’s Deli. |
|---|---|
| Favor Platform Reach | Favor serves over 400 cities in Texas with a large delivery network. |
| Delivery Economic Benefits | Franchisees benefit from lower commission structures and increased pricing flexibility. |
| Delivery Growth | Off-premise orders make up 75% of restaurant traffic with third-party sales increasing by 10% to 20%. |
| Technology Leverage | GoTo Foods uses technology, data, and partnerships to improve franchisee success. |
| Consumer Preferences | Nearly 30% of U.S. adults use food delivery apps weekly; crucial for growth. |
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