When you have a quick question, finding the answer shouldn’t require three phone calls, a pot of coffee and the last dregs of your sanity.
The answer is probably packaged up neatly in the franchise’s Knowledge Base. And lucky for you, Knowledge Base is becoming smarter with AI.
Enter the Knowledge Assistant.
Instead of rifling through article names or guessing the perfect keyword, you can ask Knowledge Assistant a question using everyday language.
The AI bot searches the articles and guides inside your franchise’s Knowledge Base. This includes resources created by your franchise and articles added by Gorilla Dash.
Knowledge Assistant doesn’t search the open internet. It stays focused on the information your franchise has made available, keeping your search relevant.
Every franchise customises its Knowledge Base differently. Yours may include training documents, videos, newsletters, updates and guides created specifically for its Tribes.
Now, those resources should be easier to find.
Less digging. Less guessing.
More getting on with business.
Quick Gorilla Dash Guide
What can Knowledge Assistant help you find?
Your franchise may use the Knowledge Base to store a wide range of training and business resources.
Instead of scrolling through articles, ask Knowledge Assistant a clear question about what you need. Here are a few things it may help you find:
Sales Training
Find technical guides, customer service advice and practical tips for following up with leads and closing more sales.
Try asking:
“How can I improve my sales follow-up?”
Webinars, Newsletters and Updates
Find previous newsletters, recorded webinars and important announcements from your franchise.
Try asking:
“Where is our next conference being held?”
Software Training
Look for instructions on Gorilla Dash tools and other technology your team uses, including email, OneDrive, Facebook and Meta.
Try asking:
“How do I update the details that show up on our website?”
Marketing Tips
Search for guidance on creating local promotions, networking, writing social media posts and other ways to market your business.
Try asking:
“Give me tips to promote my business through local networking.”
Product Training
Find product guides, feature information and training materials that help your team stay current.
Try asking:
“Where can I learn about our newest products?”
Find the answer. Fix the problem. Keep moving.
Your handy Knowledge Assistant means less time hunting for instructions and more time serving customers, training your team and following up on sales.
We are continuing to add Gorilla Dash articles and improving the AI search, so the Knowledge Base will keep getting more useful.
Give it a go.
Ask smarter, dash faster.
Casper Lai
Email Casper@gorilladash.com