Meet Ken Sussex: The New Executive Director Revitalizing 911 Restoration's Franchise Development

911 Restoration recently announced the appointment of Ken Sussex as its new executive director of franchise development. With over 30 years of experience in the restoration and franchising industries, Sussex is poised to bring a wealth of knowledge and expertise to his new role.

Having previously held executive positions at major brands within the industry, Sussex is no stranger to the world of restoration and franchising. His tenure as regional vice president at BluSky and senior vice president at Cotton Global Disaster Solutions have equipped him with the skills needed to drive profitable growth and revenue generation.

Prior to joining 911 Restoration, Sussex served as the general manager and president at Spangler Restoration, where he played a pivotal role in achieving significant revenue growth. Additionally, his experience as a franchisee at Paul Davis and various roles within the organization have provided him with a well-rounded perspective on the franchising business.

In his new capacity at 911 Restoration, Sussex will spearhead various operations, including franchise training, field teams, customer service call center, vendors, and franchise sales. With a strategic focus on growth and local marketing, Sussex aims to refine the professionalism and quality of work within the organization. His vision includes enhancing franchisees' products and customer service to further elevate the brand's reputation and market presence.

As Ken Sussex takes the reins as the executive director of franchise development at 911 Restoration, the company is poised to embark on a new chapter of growth and innovation under his leadership. With his extensive background and commitment to excellence, Sussex is set to drive the organization towards new heights of success in the restoration industry.