Meet Ken Sussex: The Restoration Industry Maverick Ready to Lead 911 Restoration to New Heights
- Ken Sussex appointed as new executive director of franchise development at 911 Restoration.
- Sussex brings over 30 years of experience in restoration and franchising industries.
- Sussex has held executive positions at major brands, driving profitable growth and revenue generation.
Having previously held executive positions at major brands within the industry, Sussex is no stranger to the world of restoration and franchising. His tenure as regional vice president at BluSky and senior vice president at Cotton Global Disaster Solutions have equipped him with the skills needed to drive profitable growth and revenue generation.
Prior to joining 911 Restoration, Sussex served as the general manager and president at Spangler Restoration, where he played a pivotal role in achieving significant revenue growth. Additionally, his experience as a franchisee at Paul Davis and various roles within the organization have provided him with a well-rounded perspective on the franchising business.
In his new capacity at 911 Restoration, Sussex will spearhead various operations, including franchise training, field teams, customer service call center, vendors, and franchise sales. With a strategic focus on growth and local marketing, Sussex aims to refine the professionalism and quality of work within the organization. His vision includes enhancing franchisees' products and customer service to further elevate the brand's reputation and market presence.
As Ken Sussex takes the reins as the executive director of franchise development at 911 Restoration, the company is poised to embark on a new chapter of growth and innovation under his leadership. With his extensive background and commitment to excellence, Sussex is set to drive the organization towards new heights of success in the restoration industry.
Key Facts:
| Appointment of Ken Sussex | Ken Sussex has been appointed as the new executive director of franchise development at 911 Restoration. |
|---|---|
| Experience | Sussex has over 30 years of experience in the restoration and franchising industries, having held executive positions at major brands like BluSky and Cotton Global Disaster Solutions. |
| Previous Roles | Sussex previously served as regional vice president at BluSky, senior vice president at Cotton Global Disaster Solutions, and general manager and president at Spangler Restoration. |
| Franchisee Experience | Before joining 911 Restoration, Sussex was a franchisee at Paul Davis and held various roles within the organization, providing him with a well-rounded perspective on franchising. |
| Responsibilities at 911 Restoration | In his new role, Sussex will oversee operations such as franchise training, field teams, customer service call center, vendors, and franchise sales. |
| Strategic Focus | Sussex aims to drive growth and local marketing initiatives at 911 Restoration, focusing on enhancing professionalism and quality of work. |
| Vision for the Brand | Sussex's vision includes improving franchisees' products and customer service to elevate the brand's reputation and market presence. |
| Leadership at 911 Restoration | With Ken Sussex leading as the executive director of franchise development, 911 Restoration is expected to experience growth and innovation in the restoration industry. |
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