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Business categories

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Your categories tell the platforms what kind of business you are, which is how they decide what searches to show you in. Google and Facebook each take a primary category and a set of additional ones.

The primary category does most of the work

It carries far more weight than the extras. Pick the one that describes what you mostly do — the thing that brings in the most revenue — rather than the widest one you could justify.

A VAGUE PRIMARY CATEGORY COSTS YOU SEARCHES
A sign maker categorised simply as "printer" competes for the wrong searches and loses the right ones. Specific beats broad — the platforms already know the related terms.

Additional categories

  • Add the other things you genuinely do, not everything you could conceivably do.
  • Three or four is usually plenty.
  • Every category should be something a customer could turn up and buy today.

Across a network

Locations of the same brand should generally share a primary category, so the network is consistent in search — but a tribe with a genuinely different speciality should say so in its additional categories.