Reviews decide whether a stranger calls you. Review management brings them into Gorilla Dash so you can see them all, reply to them, and deliberately ask for more — rather than finding out about a bad one three weeks later.
Where reviews come from
| Platform | Notes |
|---|---|
| Google Business Profile | The one that matters most for local search. |
| Recommendations from your page. | |
| Yelp | Synced on a schedule you choose. |
Each needs its social account connected before anything appears. A platform with no connection shows no reviews, which is nearly always the explanation when a tribe says theirs are missing.
What you can do here
- See every review across every tribe, in one list.
- Reply to them, with AI help drafting the response.
- Ask for reviews automatically after a job completes.
- Feature the good ones on your website.
- Compare tribes on rating, volume and response rate.
THE ONE THING MOST BUSINESSES GET WRONG
They only think about reviews after a bad one. Asking every happy customer, automatically, is what keeps the average high enough that a single bad review stops mattering.