Controlling who can see a collection

Visibility is the part of this module worth understanding properly, because when it goes wrong nobody gets an error — the collection simply is not there.

Public does not mean public

IT MEANS EVERYONE IN YOUR ORGANISATION

The Public option is described as "visible to everyone in this organisation" and that is exactly what it means — not visible on the internet, and not visible to other organisations. There is no public web address for a resource collection.

Restricting inside your organisation

Choose Restricted and then who, under Inside this organisation:

All tribe team members — everybody.
Tribe admins only — managers rather than staff.
Specific roles — chosen from your Organisation Chart roles.

You can also tag a collection with Tribe Types so it only reaches the kinds of tribe it applies to.

Sharing with other organisations

A separate section lets you share to All child organisations or pick specific ones. This works whether the collection is Public or Restricted — they are two different questions.

SHARING IS TWO STEPS, AND MISSING THE SECOND MEANS NOBODY SEES IT

Choosing the organisations only makes the collection reachable. You must also tick at least one of Team members, Tribe admins or Org admins under "Who in those organisations can see it?" — otherwise it reaches them and nobody there is allowed to open it.

One more catch: somebody browsing from a tribe in another organisation only sees the collection if Team members is ticked. Sharing to admins only means it never appears in a tribe's library.

Why one person cannot see it

If everything above looks right and one individual still cannot, check their record in the Organisation Chart — a team member can be excluded from the Resource Library there, which overrides everything you set on the collection.

Public files are a separate thing again

MARKING AN INDIVIDUAL FILE PUBLIC PUTS IT ON THE OPEN INTERNET