If a redirect is set up but visiting the source URL returns a 404, the redirect rule may contain a double slash.

Symptom

• Visiting the source URL of a redirect returns a 404 instead of redirecting.

Cause

• A double slash (//) exists in the redirect rule, which prevents it from matching correctly.
• There may also be an older, conflicting version of the rule still present.

Fix

1. Edit the redirect rule.
2. Check both the source and destination paths for any accidental double slashes (//) and remove the extra slash.
3. If multiple rules target the same source path, delete the outdated or incorrect one so only the corrected rule remains.
4. Save your changes and test the source URL again.

After removing the double slash and any duplicate rule, the redirect should work as expected.