Gorilla Dash

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Which app owns which product

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This is the guide to read first. Several parts of Gorilla Dash have products, and they are separate records in separate places. Adding one does not create the others.

A tribe is one location, branch or business unit inside your organisation — the word Gorilla Dash uses on every screen.

WhereWhat it holdsSeen by
Products & ServicesYour catalogue — what your marketing website sells.Website visitors, and store orders.
Network StoreItems your tribes order from head office.Your own network.
Branded StoresMerchandise sold through a branded storefront.That store's customers.
Food menusMenu items and dishes.Food ordering customers.
Sales reportsLine items that came from your point of sale.Reporting only.

They do not sync

CREATING A PRODUCT HERE DOES NOT CREATE ONE ANYWHERE ELSE
A product in the Products app is not the same record as a Network Store item, a branded store item or a food menu item. If something you added is missing from a store, it is almost always because it was added in the wrong app rather than a fault. Add it where it needs to sell.

Where they do connect

One place: your marketing website's shopping cart and the store orders that come from it use Products app products. That is the link between this catalogue and the orders you fulfil.

Point-of-sale products are not products here

The product names on your sales reports come from your point of sale and are matched by that system's own codes. Renaming something in this catalogue will never change a sales report, and mapping a product in your point of sale will never change your website.

A quick way to decide

ASK WHO BUYS IT
A member of the public, on your website — Products. One of your own tribes, from head office — Network Store. Someone buying branded merchandise — Branded Stores. Someone ordering food — Food menus.