There are three ways to get products in: a spreadsheet, a supplier's own catalogue, and a supplier API. The spreadsheet is the one most people use.
The wizard
Upload the file, then work through the steps: import configuration, mapping your categories, ranges and item type, mapping the columns, then images, variants and specifications.
A Supplier is required — you cannot get past the second step without one, and there is no way to import supplier-less products.
How duplicates are matched
On the identifier in your file, together with the supplier. That is what makes repeat imports safe — the same file run twice updates rather than duplicating.
| Strategy | On an existing product |
|---|---|
| Overwrite | Updates it in place. |
| Ignore | Leaves it completely alone. |
| Create | Does not look — always adds a new product. |
Rows with no name are skipped entirely.
The action column deletes products
Rolling an import back
Importing from a supplier
Open a supplier for its own categories and items. Map them to your categories, ranges and item type, then import — a whole category at a time or item by item. Use Fetch Latest Data first to refresh what the supplier is offering.