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Variants and pricing in the Network Store

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A product is the thing you sell. A variant is the version a buyer actually picks, and the variant carries the price. A product with no variants cannot be bought, and every price question comes back to a variant.

Variants are edited inside the product, under Products in the left-hand menu.

What a variant holds

FieldWhat it does
NameWhat the buyer picks — "Large", "Annual", "Up to 10 users".
PriceThe base price. How it is used depends on the pricing mode below.
Pricing modeFlat or Allowance. This is the important one.
Unit labelWhat one of something is called — seat, licence, ticket, shirt. Used in the wording a buyer sees.
Min / max quantityThe smallest and largest a buyer may order in one go.
IntervalLeave empty for a one-off purchase. Set it to bill again on a schedule.
Collect fields per unitAsk for details about each individual unit rather than once for the order.
TaxFollow the store tax rate, or override it just for this variant.
Collection feeFollow the store collection fee, or override it just for this variant.

Flat pricing

The price is per unit, and the buyer pays for every one. This is what you want for physical things and simple purchases.

Total = price × quantity. A shirt at $45 with 3 ordered is $135.

Allowance pricing

The price buys a bundle with a number of units already included, and anything beyond that is charged separately. This is what you want for seats, licences and mailboxes — anywhere a plan includes a few and extras cost more.

Total = price + (quantity − included) × overage price, and the second part is never negative.

SettingMeaning
PriceThe cost of the bundle itself, however few units are used.
Included quantityHow many units the bundle covers before extras are charged.
Overage priceWhat each unit beyond the included quantity costs.

A plan priced at $100 including 5 seats, with $15 per extra seat:

Seats usedChargedWhy
3$100Under the included 5. The bundle price still applies in full.
5$100Exactly the included amount. Nothing extra.
8$145$100 for the bundle, plus 3 extra seats at $15.
USING FEWER UNITS DOES NOT REDUCE THE PRICE
The bundle price is charged whether the buyer uses one of the included units or all of them. If you want a buyer to pay only for what they use, that is Flat pricing with no included quantity, not Allowance.
WHICH MODE
Ask whether the first unit and the tenth cost the same. If yes, Flat. If the first few come as part of a package and later ones cost extra, Allowance.

Subscriptions

Setting an interval on a variant turns it into a subscription: the buyer is charged now, and again each interval, until it is cancelled. Leave the interval empty and the product is a one-off purchase.

Both pricing modes work with an interval. An allowance variant billed monthly re-prices at each renewal against the seats in use at that moment, so a tribe that added seats mid-month pays for them from the next renewal.

Per-unit details

Turn on Collect fields per unit when you need information about each individual unit rather than the order as a whole — the email address for each licence, the name and size for each shirt, the dietary requirement for each dinner seat. The buyer is asked once per unit at checkout, and the answers appear against each entry in the Register.

Leave it off and you ask once for the whole order, which is right for things like a delivery address.

Tax and collection fees on a variant

Both normally follow the store settings, and both can be overridden on a single variant when it genuinely differs — a zero-rated item in an otherwise taxed store, for example. Override only when you have to: a variant that quietly uses a different rate is hard to spot later when a total looks wrong.

Changing a price

Editing a variant price changes what new buyers pay. Orders already placed keep the price they were charged.

EXISTING SUBSCRIPTIONS PICK UP THE NEW PRICE AT THEIR NEXT RENEWAL
Changing a subscription variant price is a price rise for every tribe already on it, applied the next time each one renews. Tell them before you change it, not after they see the charge.