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Assigning a product instead of selling it

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Not everything a tribe pays for is something they choose. Mandatory software seats, network levies, compliance packages and brand-standard items are decided by head office and billed to the tribe regardless.

Setting a product's purchase mode to Assigned handles this. The product never appears on the storefront; you put it onto tribes yourself, and it bills exactly as if they had bought it.

Storefront or assigned

StorefrontAssigned
Visible in the shopYesNo
Who starts itThe tribeYou
Billed to the tribeYesYes
Appears in their orders and invoicesYesYes
Can renew as a subscriptionYesYes

The only real difference is who initiated it. Everything downstream — invoicing, receivables, renewals, reporting — behaves identically.

Assigning one

  1. Set the product to Assigned and give it the variant that carries the right price.
  2. From the subscriptions area, create the subscription against the tribe.
  3. Fill in anything the product asks for, including per-unit details where it collects them.
  4. Check the payment method — an assigned subscription still needs something to charge.
ASSIGNING SOMETHING STARTS BILLING A LOCATION THAT DID NOT ASK FOR IT
They will see the charge whether or not anyone told them it was coming. Tell the network before you assign at scale — a surprise line on an invoice costs far more goodwill than the amount involved.

What the tribe sees

An ordinary order and, where it renews, an ordinary subscription. They can see what it is, what it costs and when it renews. What they usually cannot do is cancel it themselves — that is governed by the product's cancellation rules, and for mandatory items you would normally reserve cancellation to admins.

Assigning in bulk

Rolling something out to the whole network is the common case. Do a single tribe first and check the resulting order, price and renewal date before repeating it — a pricing mistake found on one tribe is a correction, and the same mistake across two hundred is a credit note exercise.

WHICH TO REACH FOR
If a tribe can reasonably decline it, sell it on the storefront. If they cannot, assign it — and tell them first.