Payments are not always taken through Gorilla Dash. Somebody charges a card in the gateway's own dashboard, or a member pays through a payment link. Those payments can be read back onto member accounts automatically.

Switching it on

In Membership Settings, turn on Read payments taken directly in Stripe onto member accounts. It only reaches gateway accounts connected to Gorilla Dash.

Confident matches only

A payment is matched to a member by the member reference on the payment, then the gateway customer, then the billing email. Anything ambiguous is held for review rather than guessed — which is the behaviour you want, because a payment credited to the wrong member is far worse than one waiting a day.

The review queue

Stripe Payments To Review lists the unmatched ones, with a Why It Needs You column explaining each. Assign one to a member and it lands on their account immediately; dismiss the ones that are not membership payments at all.

Reviewing payments inside a tribe

Open the tribe, select Memberships, then Stripe Payments To Review in the left-hand menu. The list and its count contain only payments belonging to that tribe. The Status filter starts at Needs review; choose Assigned or Dismissed to see resolved payments. Use the page controls below the table to see more results.

Tribe users can view this queue. To assign or dismiss a payment, their tribe role needs Manage Membership Payments, or they need organisation permission to manage memberships. If the buttons are missing, ask an administrator to check the role. Select Assign, search for the member, choose the matching member from this tribe, then select Assign again. The payment is added to that member’s account and cannot be assigned a second time.

The manual alternative

Any payment received outside the gateway — bank transfer, cheque, cash — still has to be entered by hand with Add Payment on the member.