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Pipeline stages and gates

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Your pipeline is the ordered list of stages a deal moves through. Gorilla Dash seeds a ten-stage default the first time anyone opens the module, and Pipeline stages in Development Settings is where a Manage user shapes it to how your brand sells.

The default pipeline

Enquiry, Qualification, Application, Discovery, Disclosure, Discovery Day & Validation, Financing & Approval, Agreement, Signed, Closed Lost. Brands rename and reorder these freely; some hold discovery day before disclosure, others after.

Adding or editing a stage

  1. Click the plus button, or the pencil on an existing stage.
  2. Give it a name and a colour — the colour is what the board columns and chips use.
  3. Choose what this stage is. This is the stage's kind, so reports can compare brands whose stage names differ.
  4. Choose the outcome: Open for a working stage, Signed (won) for the stage a signed deal lands in, Lost for the closed-lost stage.
  5. Set the chance of signing as a percentage, and optionally target days in stage — deals past it show as slow.
  6. Pick the gates that must be met to leave, then Save.

The gates

These are the gate names exactly as the Gates that must be met to leave picker shows them, so you can match this table to the screen.

GateMet when
application completeThe deal's qualification has been marked complete.
nda acceptedA signed confidentiality agreement (NDA) is on file.
territory reservedThe deal holds an active territory reservation.
disclosure issuedA current disclosure document has been issued to the candidate.
disclosure receipt signedThe candidate has signed the disclosure receipt.
waiting period elapsedThe legal waiting period after the receipt has run out.
discovery day attendedAttendance at a discovery day is recorded.
validation calls minThe required number of validation calls with existing franchisees are complete. Three is the usual number.
financing confirmedFinancing confirmed is ticked on the deal.
checks completeEvery background, credit and identity check has passed or been waived.
approvedThe approval committee has approved the deal.
agreement signedThe agreement has been signed by the candidate.
agreement countersignedThe agreement has been countersigned by the franchisor.
fee paidThe initial fee is recorded as paid.
cooling off elapsedThe post-signing cooling-off period has run out.
GATES READ RECORDS, NOT PROMISES
A gate is only met when the matching record exists on the deal. Until documents, disclosures, territories and approvals are being recorded in your organisation, a stage carrying those gates can only be left with a manager override. Add gates as you start using the records behind them.

Deleting a stage

A stage with deals still in it cannot be deleted — move them first. Deals remember their stage by an internal key, so renaming a stage relabels every deal in it without touching them.