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What tribes can do with menus

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A tribe is one location, branch or business unit inside your organisation. Everything in the Food module — menu items, modifiers, products, menus — is created and owned at organisation level. Tribes cannot create their own menu items or menus. What they can do is adjust how the organisation menu applies at their location, and only where you have allowed it.

Three switches on every menu

When you create or edit a menu you decide what tribes may do with it.

SwitchWhat it does when on
Tribe EnabledThe menu appears in each tribe's Food section. Off, and tribes do not see it at all — useful while a menu is still being built.
Tribes can edit pricesA tribe can set its own price on any item listed on the menu. Items it leaves alone keep the organisation price.
Tribes can disable menu itemsA tribe can switch an item off at its location, so it does not show on that tribe's ordering portal or website menu.

A tribe-specific price or a disabled item applies to that tribe only. The organisation menu and every other tribe are unchanged, and the tribe can go back to the default at any time.

TRIBE ENABLED NEEDS TRIBE PRICING ON TOO
The Food section only appears inside a tribe when Enable tribe pricing is on in your organisation's Store Settings. With that off, ticking Tribe Enabled changes nothing a tribe can see — the Food menu is not there for them to open. If a location says they cannot find the menu you enabled, check that setting before anything else.

What the tribe sees

In the tribe, Food shows the menus enabled for tribes. Opening one shows its sections and items with the price in force at that location. Where editing is allowed, the tribe types its own price against an item, or switches Use default price back on to return to yours. A tribe can also give an item its own External Order URL, for a location that takes orders for that item somewhere else.

PRICES ARE PER MENU LISTING, NOT PER ITEM
A tribe price is set on an item where it appears on one menu. If the same menu item is listed on two menus, the tribe prices each listing separately — which is what you want when a catering menu and a walk-in menu charge differently, and a surprise if you expected one change to cover both.

Setting tribe prices from head office

You do not have to wait for each location. On the menu, open an item and use Tribe-Specific Pricing to enter a price for any tribe, or Apply Default to All to put the whole network back on the organisation price in one go.

APPLY DEFAULT TO ALL ALSO SWITCHES EVERY ITEM BACK ON
As well as clearing every local price, it re-enables the item at every tribe — including the ones that had deliberately turned it off. There is no undo, and nothing tells the locations it happened, so a tribe that stopped selling a dish is quietly selling it again. Use it when you mean to reset the whole network, not as a way of fixing one tribe's price.