After somebody submits a form they see a thank you page, with a title, a heading and text you write. It is the most attentive moment you will get from that customer, and most businesses waste it on one word.
What to put on it
- Confirm it worked. "We have your enquiry" — people genuinely wonder.
- Say what happens next, and when. "We will call you within one working day."
- Give them something to do while they wait — a phone number for anything urgent, a page worth reading.
- Set expectations honestly. If you will not reply until Monday, say so.
It is also a tracking page
The thank you page is where conversion tracking usually fires, so whoever manages your advertising will care about it existing and being reached — worth checking with them before changing how the form behaves.
In another language
If your website runs in more than one language, choose the language from the Localization selector at the top of the enquiry form and select Translate from default. The enquiry subject, both email notification messages and the thank you page title, heading and text are translated with AI and written into the form. Placeholders such as {{person.first_name}} should be kept as they are, so check they are still there and check the wording, then select Save; nothing is stored until you do. The button translates whatever is in the fields. The first time you open a language, that is your default text; once the language has been saved, it is that language's own copy.