Gorilla Dash

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Where enquiries came from

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Every enquiry carries a calculated source — Gorilla Dash's answer to "where did this come from?", worked out from how the visitor arrived.

URL sources and parameters

SettingWhat it is
URL parametersThe tracking parameters your links carry.
URL sourcesThe named sources those parameters map to.
Custom sourcesSources you define for channels that are not links at all.

Set them up so the source names match how you actually talk about your marketing. A report full of raw parameter values is a report nobody reads.

Tag your links

Attribution only works if the links you publish carry the parameters. An untagged link produces an enquiry with no source, and no amount of configuration recovers it afterwards.

Updating existing enquiries

Sources can be recalculated across all enquiries after you change the setup. It takes a while on a large database and you are warned — run it once, after the configuration is right, rather than repeatedly.

NO SOURCE IS NOT THE SAME AS DIRECT
Enquiries with no source are usually untagged links, not people who typed your address in. A large "no source" figure means your links need tagging, and until then every channel is understated.