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CoreBridge contacts not appearing in Gorilla Dash email lists

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If your email campaign in Gorilla Dash shows only a small number of recipients, check how your records are set up in CoreBridge.

How recipients are chosen

When connected to CoreBridge, Gorilla Dash builds campaign lists from Contacts in CoreBridge.

  • Only CoreBridge Contacts are included. Records entered outside the Contacts area (for example, business cards or notes that haven’t been created as Contacts) won’t appear.
  • Each Contact must have a valid email address to be eligible to receive campaign emails.

What to do

  • In CoreBridge, create or convert the people you want to email into Contacts and ensure their email addresses are present.
  • If you’re unsure how to configure Contacts in CoreBridge, reach out to your Business Advisor/CoreBridge support to confirm your setup so data flows into Gorilla Dash.
  • If your Gorilla Dash list still looks smaller than expected after updating Contacts, contact Gorilla Dash Support. We can rebuild the “All People” mailing list to refresh recipients.