Gorilla Dash

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Completing a checklist or self-assessment

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A checklist is a short list your tribe works through on a schedule — an opening checklist every morning, a closing checklist every night. A self-assessment is a longer review your tribe completes about itself, usually quarterly, that your advisor then reads. Both are filled in the same way.

Open one from the To do page, or from Checklists or Self-assessments in the Compliance menu. Each of those pages lists every check of that kind for your tribe, including the ones already done, so you can look back at last week's.

Working through it

A check is split into sections, shown as tabs across the top — Front of house, Kitchen, and so on — and a bar shows how many items you have answered. Work down the section, then press Next section. Pressing it saves what you have entered so far.

Kind of itemWhat to do
Pass / Fail / N/AChoose one. N/A means the item does not apply today, and it is left out of any score rather than counted against you.
Yes / NoA switch.
A scoreEnter the points out of the number shown.
A numberA reading, such as a fridge temperature.
TextType what you saw or did.
Add photoTake or choose a photograph. Some items say Required beside the button; those cannot be submitted without one.
A REQUIRED PHOTOGRAPH BLOCKS SUBMIT
When an item is marked as requiring a photograph or a video, the Submit button stays greyed out until one is attached to that item, and the last section lists what is still missing. Take the picture on the spot — a photograph of the signage taken from the car park is the point of the item.

A photograph you have just added can be removed again while the check is still open. Once the check is submitted the evidence stays with it.

Saving and submitting

Press Save progress at any time to keep what you have entered without handing it in. You can close the page and come back later; the check stays in your To do as In progress.

On the last section there is a box for Notes for your advisor. Use it for anything the items did not cover — a supplier problem, something you need help with. Then press Submit and confirm. Submitting hands the check to your franchisor and locks the answers; you cannot edit it afterwards.

A FAILED ITEM MAY RAISE AN ACTION
Some items are set up so that marking them Fail creates a corrective action against your tribe the moment you submit, with a due date. That is not a punishment; it is the task to fix it, already written down. You will find it under Actions, and the guide on actions explains how to close it.

If it comes back

Your advisor reviews a submitted self-assessment. If they return it, the check reappears in your To do with the status Returned, and their reason is shown at the top of the page. Make the changes they asked for and submit again.

Once a check is approved, the page becomes the report: every item with a tick, a cross or a dash, your photographs, and — if your franchisor shares it — the score. When the score is not shared you still see whether the check passed.