Gorilla Dash

arrow_back Back to Knowledge Base

Expiring and missing documents

download Download PDF

The reason to hold documents in Compliance rather than a shared drive is that it can tell you what has lapsed without anyone looking. Two states matter: missing and expired.

How each is worked out

StateHow it is decided
MissingA required document type with nothing current lodged against that tribe.
Expiring soonA current document whose expiry date falls within the next 30 days.
ExpiredA current document whose expiry date has passed. Flipped overnight, every night.

A document sitting at Awaiting review does not satisfy the requirement. A tribe that lodged its insurance the day before it lapsed still shows as missing until somebody approves it.

Where they appear

  • The Overview counts Documents expiring and Documents missing across the network, with expired underneath.
  • Each Overview row shows the counts for that tribe, or All current when there is nothing to chase.
  • The Documents page has an expiry filter for 30, 60 or 90 days.
  • The tribe profile shows one card per active document type, colour coded, with optional types marked Optional so a genuine gap is obvious.

Reminder lead days

Each document type carries its own Remind days before due / expiry list, such as 60, 30, 7. Fill it in now if you know the cadence you want: it is recorded against the type ready for automatic reminders, which are not part of this release.

NOTHING IS SENT AUTOMATICALLY YET
Setting reminder lead days does not email or message anybody today. Until automatic reminders ship, work the Documents page filters below and raise an information request for anything you are waiting on — that is what puts a dated task against the tribe.
SET THE RENEWAL CADENCE TOO
A type with Renews every set to twelve months pre-fills the next due date as soon as one is approved, so the cycle keeps itself going instead of being rebuilt by hand each year.

Working the list down

  1. Filter Documents to Expiring within 30 days and clear the review queue first — some are already lodged and just need approving.
  2. For the genuinely missing ones, raise an information request against the tribe so there is a dated task rather than an email.
  3. Check the expiry dates you are holding are right. A wrong date is worse than no date, because it goes quiet.
  4. Put a date in your own calendar to run this list again — weekly while you are catching up, monthly once it is green.
AN EXPIRY DATE NOBODY ENTERED IS A GAP YOU CANNOT SEE
A document lodged without an expiry date is current forever and will never be chased. If your list looks suspiciously clean, check for approved documents with no expiry against types that should have one.