A branded store either posts things to people or gathers them for collection. Both are supported, and choosing the right one saves a great deal of administration.
Shipping to addresses
| Setting | What it does |
|---|---|
| Base rate | What shipping costs. |
| Free shipping price | The order value above which shipping is free. |
| Available shipping countries | Where you will post to. Keep it to where you actually ship. |
| Shipping message | What buyers are told about delivery. The place for your real turnaround. |
Pick-up points
Set only ship to set pick-up points and buyers choose a collection place instead of typing an address — the school office, a depot, a site hut. Each point has a name and an address, and the label on the chooser can be renamed to whatever the client calls them.
For a school or a single-site employer this is nearly always better than posting: one delivery instead of two hundred, no wrong addresses, and no parcels sitting at a depot.
Putting pick-up points in order
Buyers see the pick-up points in the order you set, and the first one is already selected when they reach the shipping step. Until you sort them, they are listed in the order they were added, and a point you add later always goes to the end of the list. To change the order:
- Open the store and select the Shipping tab.
- Above the pick-up points table, select Sort. The button appears once the store has at least two pick-up points.
- Drag each pick-up point into place. With a long list it is quicker to type the new position into the Order box on that row and press Enter.
- Select Save to keep the new order.
Be honest in the shipping message
Branded goods are produced to order. If a run is made up once a fortnight, say that — buyers plan around a stated date, and chase a vague one.