Gorilla Dash

arrow_back Back to Knowledge Base

Branded Stores: “Additional $25/month” message when creating a store

download Download PDF

Extra $25/month charge notice in Branded Store setup

If you see a notice about an extra $25/month charge during Branded Store setup, this is typically because a configuration deployed for new brands was applied to your brand in error.

Symptoms

  • A banner or prompt shows an additional $25/month charge when creating or viewing Branded Store pages.
  • The message may appear on multiple Branded Store pages within the same organisation.

Cause

A pricing/configuration flag for new brands was applied to your brand, which triggers the per-store charge message.

Resolution

  • Contact Gorilla Dash Support and ask us to remove the new-brand Branded Stores per-store charge setting from your brand.
  • Once corrected, the additional $25/month message will be removed.