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Block spam enquiries

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Stop ads and other junk from appearing in your Enquiries and prevent them from counting toward your totals.

Block a spam enquiry

  1. Open your Enquiries list.
  2. Find the spam enquiry and choose the option to block the sender/email.

What happens when you block

  • The enquiry is removed from your totals.
  • Any future enquiries from the same email address are automatically marked as spam.
  • You will not receive notifications for those future enquiries.

Unblock a sender

  1. In your Enquiries list, select Show spam.
  2. Find the blocked enquiry and select Unblock next to it.

Request a domain block

If spam is coming from a particular domain (for example, example.com), contact Support to request a domain-wide block.

Built-in spam filtering

Your website forms are protected by Google reCAPTCHA and honeypot fields to reduce automated spam.