Knowledge base articles on the API

GET https://api.gorilladash.com/api/v1/knowledge-articles lists your knowledge base articles, and GET /knowledge-articles/{slug} returns one in full. Use it to put your help content on your own website, feed a support chatbot, or index it in a search tool.

Listing articles

Parameter	Notes
`page`	Page number, from 1.
`results_per_page`	Up to 100. Defaults to 25.

Newest first. Each entry returns id, heading, abstract, author, slug, status, is_public, the timestamps, and public_url — the canonical Gorilla Dash address for the article, handy if you want to link rather than reproduce.

CHECK STATUS AND IS_PUBLIC BEFORE YOU RENDER

The payload carries both flags, so decide for yourself what to show. If you are building a public help page, only render articles that are Published and public — those two together are the same gate the Gorilla Dash public pages use.

One article

GET /knowledge-articles/{slug} takes the slug or the numeric id, and adds article — the rendered body — plus card_image.

Scoping

The knowledge base belongs to the organisation. A tribe key sees its parent organisation's articles rather than a narrower set, so every tribe shares one help library.

Caching

Both endpoints are cached and send an ETag. Help content changes rarely and is read constantly, so send If-None-Match and take the 304s. Expect an edit to take a few minutes to appear.

FEEDING A CHATBOT OR A SEARCH INDEX

Walk the list, then fetch each article once and store the body on your side. Re-walk on a schedule and compare updated_at to decide what to re-fetch — this endpoint does not take updated_after.